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Refund and Returns Policy - Bacchante
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Refund and Returns Policy

Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Additional non-returnable items:

  • Gift cards
  • Downloadable software products
  • Some health and personal care items

Late or missing refunds:

If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at info@bacchanteart.com

Information Protection:

We take appropriate measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. We use secure servers and encryption technology to safeguard your data.

Third-Party Disclosure:

We do not sell, trade, or transfer your personal information to outside parties unless we provide you with advance notice. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep your information confidential.

Cookies and Tracking:

We use cookies and other tracking technologies to improve our website and provide you with a better user experience. You can choose to disable cookies in your browser settings, but this may affect your ability to access certain parts of our website.

Contact us at info@bacchanteart.com for questions related to refunds and returns.

Have more questions?

If you have any questions or concerns about our shipping policy, please don’t hesitate to contact our customer service team. We are always happy to help!
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